Currency and available methods
Checkout uses Canadian dollars (CAD). The current checkout offers Credit/Debit Card payment, with Visa, Mastercard, Maestro, American Express, JCB, Diners Club and Discover enabled. Available methods and card acceptance can depend on the payment provider and the particular transaction; review the options actually offered before confirming payment.
Secure checkout and payment confirmation
Shopify provides the secure checkout, and the card payment option redirects to the payment provider to complete payment. Complete payment only through the checkout and its identified provider. The provider may seek authorization when you confirm the payment and may display a pending authorization before a completed charge. This storefront is configured to capture payments automatically. The payment provider processes authorization and capture, and a pending authorization may appear before the charge is completed. The timing of the completed charge and any release of a hold depend on the payment route and provider's confirmation. Your order and payment confirmations identify the resulting transaction status; contact support if you need clarification before paying. We do not ask for complete card numbers or security codes through email or the Contact form.
Prices, discounts, taxes and charges
Review the final checkout summary before confirming an order. It shows item prices, applied discounts, applicable Canadian sales taxes, standard shipping and the total in CAD. Standard shipping within Canada is free without a minimum order value. This storefront does not offer international delivery. If a customs or additional delivery-fee request is made unexpectedly, contact support before paying so we can investigate. Your bank may apply its own conversion or other fees if your payment account uses a different currency.
Failed or duplicate payments
If a payment fails, check the details securely with the provider and review whether an order confirmation was issued before trying again. A pending hold is not necessarily a settled duplicate charge. If you believe you paid twice, send your order number, transaction dates and non-sensitive payment references to support@vuorikvx.shop or call +1 (905) 944-7456. We will investigate with the payment provider and arrange correction or a refund where appropriate.
Refunds
Approved return refunds are issued to the original payment method within 10 business days after the return is received and reviewed. Business days exclude weekends and applicable public holidays. Your bank or provider may need additional time to post the credit. The Refund Policy explains the 30-day return request window, conditions and prepaid return arrangements. Mandatory consumer rights are not limited by this policy.